Terms & Conditions

same day delivery

  • Deliveries are to kerb side only, however ...
  • Our skilled drivers will do their utmost to deliver your materials where you specify and use their expert judgment to adhere to company safety policy so as not to damage any property.
  • We take no responsibility for any damage that may occur above or below ground.
  • All materials must be paid for in full before goods are delivered.
  • Minimum 2m3 – surcharge applies for orders under this.
  • We are happy to deliver a split load, but the largest amount we can split on a single load is 2m3 and 2m3 unless otherwise authorised by management.
  • Goods will be delivered to the kerbside adjacent to the delivery address.
  • If at the Client's request, the delivery vehicle leaves the road and enters the delivery site to unload, then it shall be the Client’s responsibility to provide suitable and safe access for the Supplier's delivery vehicle and agrees to indemnify the Supplier and its agents for all damage and injury to any person and to any public or private property which may result, including any costs associated with enabling the delivery vehicle to leave the site.
  • However, the Supplier reserves the right to override the Client’s instructions if in the opinion of the Supplier such instructions may warrant unsafe conditions for the Supplier and/or any employees of the Supplier.
  • When ordering your product online, please ensure that you place your order at least 24 hours prior to your preferred delivery time. Deliveries on Sunday's and Public Holidays incur a surcharge.
  • Minimum 2m3 - Deliveries under this incur a small surcharge.

Guarantees

  • To us, our business is about more than simply selling sand and gravel … So we have put some guarantees in place to make doing business with us completely RISK FREE to you.
  • Same day, on time delivery of any load size. In the unlikely event that we are late and we don’t give you a call, your delivery will be FREE…GUARANTEED.
  • Our soils are professional grade – We work overtime to source the best products and we guarantee their quality. Our garden soils are of a professional standard, and our premium soils are painstakingly prepared on site. The base is dug from underground at Bribie Island. This prevents seed infestation. Later the base is blended with organic material to create healthy, nutrient rich and weed-free soils.
  • Our expert staff is trained in all aspects of our industry and product range. This means you get what you need to get your job done right the first time – guaranteed.
  • All our trucks are washed down between loads – so you only get what you ordered.
  • Our commitment to serving our customers means that your shopping experience is guaranteed to satisfy every time.
  • We guarantee that our yards combined carry the largest range of onsite products on the Sunshine Coast.
  • Our operators are locals … we guarantee that we know the coast. Why is this important to you? Because we can advise you about the best products and techniques to use for your project, whether you live on the side of Buderim Mountain, the beach at Coolum, or in the Hinterland.
  • We guarantee that if you are not happy after doing business with us we will listen to your feedback, and work hard to improve our service…no matter the cost to us.

Why do we have these guarantees?

  • Whether you are a public customer, tradesperson or commercial client, you are the lifeblood of our business…and we know that you have a choice.
  • We appreciate your trust in us to help you get your project done on budget and on time.
  • We have complete confidence in our ability to give you the best product and advice so that your project, no matter the size, is a success.
  • Besides, we have sold over 150 000 tonnes of landscaping product in the last 12 months alone.
  • It’s what we do all day every day. We do it well, and we guarantee it!

Trades Customers Please Note regarding AfterPay and ZipPay

Please understand we cannot provide Afterpay or Zip Pay Services to Trade Loyalty Customers. Please don't use these services at checkout.  Afterpay & Zip Pay is for Retail customers only. 

How Much Product Do I Need?
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